Mary Alice Reporting – This week marks National Telecommunicators Week to recognize those behind a 911 call.
Around 20 dispatchers deal with minor to major calls and handle over 50,000 calls per year for Tuscarawas County.
Sheriff Orvis Campbell explains the telecommunicators are certified Emergency Medical Dispatchers (EMD), meaning they can give step-by-step medical instructions.
“We’ve had numerous cases in which the local fire departments and EMS providers have commended the dispatchers saying that an individual had only lived because of [the dispatchers] being able to talk someone, who is not familiar with doing CPR. It’s something that where really proud of.”
He commended our local dispatchers for the devoted work they do each day.
“Who work under a lot of high-stress environments at times when they have a terrible call that involves a death or some sort of tragedy, and the dispatchers that handle those have not and will never forget those moments.”
Tuscarawas County dispatchers also answer calls and work closely with several police and fire departments.
Copyright WTUZ Radio Inc., 2019