Mary Alice Reporting –
Changes are coming to current 24-hour, face-to-face services for crisis intervention in Carroll and Tuscarawas counties.
A discontinuation of SpringVale crisis service will happen at the end of 2023, but officials with the Health Center and the ADAMH’s Board have been working to create a new site.
A Wednesday press conference covered the situation with SpringVale Executive Director JJ Boroski speaking to attendees, first noting that the termination is a combination of cost and a reduction due to a 2019 policy change rolled out since Cleveland Clinic took over Union Hospital, where individuals coming in for a crisis situation is provided telehealth services and not face-to-face.
“The gradual implementation of this policy change has led to a 73% reduction in the hours of crisis intervention services being provided through SpringVale, and has ultimately led to a reduction in annual revenue for the service of approximately $210,000.”
A new immediate access site RapidCare, will be opened, on Garland Drive, and behavioral health and medical services will be available during weekday business hours.
“Our current on-call staff members who will be impacted by this change will transition to our RapidCare location, where we will offer same day walk-in, face-to-face crisis assessments, diagnostic assessments, and short-term counseling.”
A soft opening is anticipated for January 8, 2024. Talks are in the works of a possible physical location in Carroll County.
The 24-hour Crisis Line will still be operational for Tuscarawas County at 330-343-1811 and Carroll County at 330-627-5240.
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